Threats Are Not OK
“Pay Now, Or Else…..!”
“We are going to have the police come and arrest you!”
“But I don’t have the money right now to be able to pay it.” she said.
“It doesn’t matter!” demanded the voice on the other end of the phone. “You have to pay today or we will have you arrested and the seize your bank account and your home!”
“What do I do?” cried the young woman when she called me for credit help. “I don’t have that kind of money.”
She was practically in tears with fear over the threats that were issued but the collection agent on the phone just a few minutes earlier. I have seen this scenario many times, when working with clients to repair their credit. Though it still angers me a little that companies will treat people that way, I also laugh to myself, as now that company is right where I want them for my client.
I told her not to worry, that everything will be alright.
“You see,” I said calmly, “It is completely illegal for the collection agent to issue such threats. Not only are the threats illegal, but the collection company has absolutely no power or authority to seize bank accounts or your home, and you have not broken any laws to warrant the police arresting you.”
“Are you sure?” she asked.
“Absolutely!” I assured her. “Let me tell you about a little thing called consumer rights.”
It’s never acceptable for collectors to threaten people!
The first thing I encourage all people to remember when dealing with collection agents, is that it is illegal to threaten clients. It is part of the set of laws that have been established to protect consumers from such abusive collection tactics. It is a good idea to be aware of your rights so that you can avoid the tremendous and unnecessary additional stress related to addressing collections. You can find information about the Fair Debt Collection Practices Act here.
Feel free to share this socially to let me know if you have questions or comments. If you have any topics you would like me to address, feel free to let me know and I hope you have a wonderfully blessed day!